1. Introduction

Thank you for choosing Don Bosco Tech Africa. We are committed to protecting your privacy and providing you with a secure and transparent online training experience. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you access our website or enroll in courses through our platform.

2. Information We Collect

When you use our platform, we may collect the following types of personal information:

• Contact Information: Your name, email address, phone number, and mailing address.
• Payment Information: We collect payment information securely via third-party processors. We do not store complete financial details on our servers.
• Account Information: Usernames and passwords for access to the DBVTI Portal.
• Course Enrollment: Information about courses you enroll in, progress, and completion status.
• Communication Data: Interactions with customer support or academic staff.
• Device Information: Technical data including IP addresses, browser types, and usage patterns via cookies.

3. How We Use Your Information

We use your information to:

• Provide you with the online courses and certifications you have purchased.
• Process enrollment applications and complete transactions.
• Personalize and improve your technical and vocational learning experience.
• Communicate regarding course updates, institutional news, and portal maintenance.
• Analyze usage patterns to improve our digital infrastructure and educational offerings.

4. Sharing Your Information

We may share your information with trusted third-party service providers (hosting, payment, marketing) who assist in delivering our services. We also share data with legal authorities when required by law or to protect our rights and property.

5. Security Measures

We implement industry-standard security measures to protect your data. However, please be aware that no data transmission over the internet can be guaranteed as 100% secure.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal information, subject to applicable legal requirements and institutional records policies.